OTB Interactive Inc. Responsible Gaming Policy

1. Purpose & Scope

This Responsible Gaming Policy demonstrates OTB Interactive Inc.'s commitment to promoting a safe, transparent, and responsible gaming environment. The policy applies to all customers, employees, affiliates, and agents, and supports compliance with the Anjouan Online Gaming Act, 2005, the License Conditions 2025, and international responsible gaming standards.

2. Preventing Underage Gaming

OTB Interactive strictly prohibits persons under the age of 18 (or the legal age in their jurisdiction) from opening accounts or participating in gaming activities. Measures include:

• Robust age verification during registration and before payouts
• Automated and manual ID checks
• Account suspension if age cannot be verified

We also include visible disclaimers across our site that underage gaming is prohibited.

3. Identifying and Assisting Problem Gamblers

We actively monitor player behavior to identify potential signs of problem gambling, including excessive deposits, extended play sessions, or unusual betting patterns. When problem gambling is suspected:

• Accounts may be flagged for review
• Customers are contacted with information on responsible gaming resources
• Interventions, including mandatory cooling-off periods, self-exclusion, or account deletion, may be applied

Support Resources:

• BeGambleAware: www.begambleaware.org
• Gamblers Anonymous: www.gamblersanonymous.org
• Gambling Therapy: www.gamblingtherapy.org
• National Council on Problem Gambling: www.ncpgambling.org

4. Self-Exclusion and Player Control Tools

Players may request temporary or permanent self-exclusion at any time, which OTB Interactive will honor promptly. We also provide responsible gaming tools such as:

• Deposit limits
• Wagering limits
• Session time limits
• Reality checks with on-screen reminders
• Cool-off periods

These tools are accessible within the player account settings. Any self-exclusions will be reported to the Anjouan Gaming Control within 1 business day.

5. Prohibited Jurisdictions

Customers from prohibited countries (Australia, Austria, Comoros, France, Germany, Netherlands, Spain, United Kingdom, United States, sanctioned or FATF-blacklisted countries) are not permitted to register or play. Geo-IP blocking via AWS and payment restrictions are implemented to enforce this.

6. Advertising & Promotion

All marketing and promotional material must be socially responsible, not target minors, and must not misrepresent gaming as a means to financial success. We ensure that:

• No advertisements appear in the media primarily directed to minors
• All bonus offers clearly disclose terms and conditions
• Promotions encourage recreational, not compulsive, play

7. Staff Training

All relevant employees undergo mandatory training on responsible gaming, including:

• Identifying signs of problem gambling
• Handling self-exclusion requests
• Escalation procedures to compliance and support teams

Refresher courses are held annually, and training records are maintained.

8. Complaints & Dispute Resolution

In cases where player complaints cannot be resolved directly, OTB Interactive participates in Alternate Dispute Resolution (ADR) procedures with an approved ADR provider as directed by the Anjouan Licensing Services Inc.

9. Monitoring & Continuous Review

This policy will be reviewed annually, or more frequently if regulatory requirements change. Feedback from players, regulators, and responsible gaming organizations will be considered to improve the effectiveness of our measures.